After a long career as a Catering Director in Chicago, Paula joined the family business in 2010. She started out helping the company with Sales & Marketing and in 2011 transitioned into the role of President of Performance Plus. In addition to her responsibilities at the company, Paula is very active in the Crossroads & Lakeshore Chambers of Commerce. Paula also serves as a board member for Habitat for Humanity of Northwest Indiana. Paula is a graduate of Indiana University, Bloomington. Paula has been married to her husband, Jay for over 10 years and they have three children.
Michael is the vice-president Performance Plus. He has been involved in the cleaning business for over 45 years. Michael also has had experience in a wide variety of other businesses over the years but his chief concern has always been janitorial service. Michael is also a graduate of Indiana University and attended the University of Chicago’s Graduate MBA program. In addition to his busy schedule he has been heavily involved with the Boys and Girls Club of Northwest Indiana over that last 20 years. In the past, Michael has also been involved as president of the Merrillville Rotary and the Crossroads (Merrillville) Chamber of Commerce. Michael has been married to his wife Sydney for over 45 years he has two children and six grandchildren.
Alan is the general manager of the Gary Operations of our company. A few years after Alan served in Vietnam he joined forces with his brother Michael and has remained with the company as part owner for over 35 years. Alan is known as the "go-to-guy". Being the first one in the door at 4:30 am and the last one out at 4:30 pm he is definitely considered the pulse of the daily Gary operation. Along with his busy schedule at work he found time to serve as a Rotarian for 14 years. Alan has been married for over 45 years to his wife Honora and has two children and four grandchildren.
Joan is the Controller and Office Manager of the accounting department of Peformance Plus. She has been in the accounting field for over 15 years with experience in both managerial and clerk positions. After putting herself through college part-time Joan graduated from Purdue University with highest distinction. Joan has been married to her husband John for over 10 years and has two sons that keep her busy at home.
Frank has been in the commercial cleaning industry for over 30 years. He started as a cleaning person/floor man and worked his way up through the ranks. He graduated from Indiana University with a B.S. in Business with a major in Marketing. His hobbies include reading, running, and camping, among others. Frank lives in South Bend with his lovely wife Dawn and his two step son Chris and Ryan.
Terry is the General Manager of the South Bend, Michigan City and Indianapolis divisions. Terry has been in the janitorial service business for over 25 years. He joined our company in November of 2002 when we acquired his existing janitorial business. Terry was involved in the Exchange Club for 15 years, which is a charity organization that deals with the disabled. He also played college basketball for 2 years at Drake University in Iowa.
Karen is the quality control manager for the Gary Janitorial operations. She rejoined our company in August of 2005. Karen worked for the Gary operation as office manager for 10 years during the 90’s. In addition to her role in our Quality Control department, Karen wears many hats within the company, helping with human resources, client relations and employee training. She is the mother of one boy and two girls and the grandmother of two.
Ralph has been with our company for over 10 years. He started as a part time cleaner and was promoted to Operations Manager in November 2013. He came on board in 2009 as supervisor of our South Bend floor crew. Ralph grew up in Chicago where he attended and graduated from Control Data Institute with an Associate Degree in Computer Science and also attended the University of Peurto Rico where he lived for 10 years with his wife, Lucy, of over 34 years. They have a son and daughter.
Betty has been a part of the Performance Plus team, on and off, for many years. Betty is a huge asset to our Indianapolis office.
Sharolyn has been an asset to our company for over 9 years. In 2010 Sharolyn was promoted to Operations Manager of the Gary branch. With over 30 years of experience in the service industry, Sharolyn brings a wealth of knowledge to the job sites every day. She also used to volunteer at her grandmothers nursing home and her church. She is the mother of four children.
Recently promoted to Assistant Operations Manager, Dawn has been one of the Supervisors of the South Bend office for over ten years. Dawn has always been extremely dedicated to her employees and everyone around her. Dawn’s hobbies include writing poetry, reading and time with family. She is a wife and the mother of two sons and grandmother to one adorable grandson.
Rob has been part of the Performance Plus team for many years. Having started out as a high rise window cleaner, Rob has extensive knowledge of the field. In addition to putting a high priority on customer satisfaction, employee safety is one of Rob's main concerns.
Andrew has been with Performance Plus since 2014 as a Payroll Specialist. He spends his free time working with computers and technology, playing board games with friends and spending time with his family. He has a passion for learning new things, craft beers and international cuisine.
Amanda is one of the newer members of our team, but she has already proven to be a valuable asset to our organization. She is a Senior at Indiana University Northwest pursuing a bachelor’s degree in business. Amanda is also a member of the Habitat for Humanity group at IUN. Amanda recently received an invitation to join IUN’s chapter of The National Society of Leadership and Success. She is married and has a son named Mickey. She enjoys spending time with family going on small adventures like amusement parks and site seeing in the city. She also has 2 dogs, a golden retriever named Rizzo and a poodle named Sally.
Brittany is one of the newest members of our team, but she has proven to be a valuable asset to our organization. She is currently working on her degree in Human Resources at Purdue University Northwest and has brought an extensive knowledge of HR to our company. She spends her time outside of work with family and friends and volunteering with local youth organizations/causes.
After a long career in the banking industry, Diane recently joined the Performance Plus team in 2016. Diane is active in her church and has been the treasurer for over 20 years. She has been married to her husband John for over 38 years. They have two daughters and two grandchildren, with one more on the way.